Support

Frequently Ask Questions

Common Questions

Most Popular Questions.

We accept LC, T/T,Western Union, PayPal and so on. If others, we can discuss.

Usually it will take about 30 days after order confirmed.

For the small capacity, we will use carton, but for big capacity, we should use strong wooden case for protection.

No problem. We can prepare relative documents to origin affairs office or other office to apply for related certificates.

If good quantity, it absolute no problem to do OEM.

It depends on which model.For example for relay type capacity, month capacity can reach near 5000pcs/month while big capacity near 2000pcs/month.

Our products are popular in North America, South America, Eastern Europe, Southeast Asia, Africa, Oceania, Mid East, Eastern Asia, Western European so on. Some of them are our regular customers and some of them are developing. We hope you can join us and make mutual benefit from our cooperation.

Our company already achieve ISO9001, and for products, we have CE,ISO9001,SGS and so on.

Two types: 100% copper, copper with aluminum. Copper is better and also higher price.

12 months,provide damaged parts for non-human cause within one year.

We are factory.Our office in Shanghai,China.Welcome to visit.

Yes, we can supply the sample if we have ready parts in stock,but the customers have to pay the sample cost and the courier cost.

Yes, we can produce by your samples or technical drawings.we can build the molds and fixtures.

Please send us inquiry or e-mail directly.Or you can talk with us online by Wechat,Skype,Whatsapp,etc.

Yes, We have product catalogue.Please contact us on line or send email.

Yes, We have product catalogue.Please contact us on line or send email.

We do not have a price list of all of our products. Because we have so many items,and it's impossible to mark all of their price on a list.,And the price are always changing because of the producing cost.If you want to check any price of our products, please feel free to contact us. We will send offer to you soon!

Our catalogue shows most of our products,but not all. So just let us know what product do you need, and how many do you want. If we do not have it,we can also design and make a new mould to produce it.

We accept T/T(Wire transfer),Western Union LC and Paypal. Please be sure that we can receive the same amount of the Invoice. And you can pay money In RMB. No problem.

For small package, we will send it by Express, such as DHL,FedEx,,UPS,TNT,EMS. For big package, we will sent you by sea or train. All safe.

Usually we prefer Shanghai port for delivery, others like Ningbo port (Zhejiang) is ok.

The MOQ is 1 pc.

We have professional QC department, we inspect all steps from the purchase of the materials to the departures of products from our factory according to the standard test. We always attach great importance on quality control from the beginning to the end. Our factory has gained CQC,ISO9000,CE ceritificate.

We devotes to researching and developing the power transformer, transformer substation etc.

Generally not required. If necessary, we also support, but you need to bear part of the local cost.

It depends on the order quantity. We have some reliable ship forwarders. We will offer cost effective method for you.

If there are defective ones in the batch of products, we will offer spare ones.